Blackbody Card (USA) Extended Warranty

Model Number: Blackbody Card (USA)
  • The Extended Warranty Card can only be used for Dahua Temperature Calibration Devices
    (specifically Model Number JQ-D70Z in North America).
  • To activate the extended warranty, please log in to the Dahua RMA Portal:
    https://us.dahuasecurity.com/support/warranty-rma/
    and input the Card Number, Password and Serial Number of your Device.
  • An Extended Warranty Period begins when the last Warranty Period expires and is valid for one (1) year. Only two Extended Warranty Periods are allowed for each Device.
  • The Extended Warranty Card may only be activated when the existing warranty period is still valid. The Card cannot be activated if your Device is already out of warranty.
  • This Extended Warranty Card is supplemental and subject to Dahua’s Limited Hardware Warranty, Return & Exchange Policies, and RMA Process (“Warranty & RMA”). Please refer to
    https://us.dahuasecurity.com/support/warranty-rma/

For any other questions about requesting service for your Device(s), please email the Dahua RMA team at rma.support@dahuatech.com.

Additional Information