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Nicky Gunakan

Technical Support Manager

Nicky Gunakan is a Technical Support Manager at Dahua Technology USA. With over 7 years of experience in the security industry and a Masters in computer information system, Nicky leads the technical support team to deliver the best-in-class customer experience with Dahua Product and Support. Nicky has very strong troubleshooting skills and expertise in both hardware and software. He also conducts trainings for those seeking expertise in identifying issues and solutions.

Recent articles by Nicky:

Recent Posts


TiOC Technology Proves There is Still a Place for PTZs

| Blog, jennifer | No Comments
Jennifer HackenburgProduct Marketing Director Location, location, location really matters when it comes to deploying the right camera at the right place and for the right application. Over the past few decades, technology for the security industry has changed drastically, resulting in better post-forensic details for identifying unwanted activity. As advances…

Does adding a Video Management System Scare You?

| Blog, jennifer | No Comments
Jennifer HackenburgProduct Marketing Director The security industry is continuously evolving as new hi-tech security cameras are developed every day. But, what is the best way to organize and record these devices for the highest efficiency in managing your overall security system? There are several ways to record security video. The…

Who’s Who? Differentiating VU-MORE from Other Cameras and Knowing When to Recommend It

| Blog, jennifer | No Comments
Jennifer HackenburgProduct Marketing Director The VU-MORE camera’s standout features are that it can analyze lighting conditions and motion in its field of view to activate IR or white-light illumination depending on light levels. This is not our only camera that does this; however, we’re proud to give our dealers and…

Our New TiOC Cameras Mark 10 Years of HDCVI

| Blog, jennifer | No Comments
Jennifer HackenburgProduct Marketing Director Meaningful milestones are meant to be celebrated, so we are particularly excited to mark the 10th anniversary of our patented High Definition Composite Video Interface (HDCVI) technology. Launched in 2012, HDCVI continues to deliver on the promise of lowering costs and maximizing return on investment by…

How a Video Monitoring Solution Can Ensure a Smarter Security for a Variety of Applications

| Blog, damon | No Comments
Damon ChouSolutions Product Marketing Manager Dahua Video Monitoring Solutions Are Smart Security What is a video monitoring solution?  Think of it like a traditional security alarm service but with live video that monitors sensitive areas 24/7. As compared to traditional video monitoring services that require a person to be physically…
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