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Nicky Gunakan

Technical Support Manager

Nicky Gunakan is a Technical Support Manager at Dahua Technology USA. With over 7 years of experience in the security industry and a Masters in computer information system, Nicky leads the technical support team to deliver the best-in-class customer experience with Dahua Product and Support. Nicky has very strong troubleshooting skills and expertise in both hardware and software. He also conducts trainings for those seeking expertise in identifying issues and solutions.

Recent articles by Nicky:

Recent Posts


Our New TiOC Cameras Mark 10 Years of HDCVI

| Blog, jennifer | No Comments
Jennifer HackenburgProduct Marketing Director Meaningful milestones are meant to be celebrated, so we are particularly excited to mark the 10th anniversary of our patented High Definition Composite Video Interface (HDCVI) technology. Launched in 2012, HDCVI continues to deliver on the promise of lowering costs and maximizing return on investment by…

How a Video Monitoring Solution Can Ensure a Smarter Security for a Variety of Applications

| Blog, damon | No Comments
Damon ChouSolutions Product Marketing Manager Dahua Video Monitoring Solutions Are Smart Security What is a video monitoring solution?  Think of it like a traditional security alarm service but with live video that monitors sensitive areas 24/7. As compared to traditional video monitoring services that require a person to be physically…

Cybersecurity: How to secure your Network Video Security System, Part 2

| Blog, steve | No Comments
Steve WilberTraining Manager In part 1 of “How to secure your Network Video Security system”, we covered Peer-to-Peer (P2P) and Geolocation restrictions. In addition to those important methods, there are more features to take advantage of that can improve overall security. Disabling Unneeded Services IP devices as well as online…

How Proactive Video Monitoring Improves Security

| Blog, jennifer | No Comments
Jennifer HackenburgProduct Marketing Director Proactive video monitoring takes an active approach toward preventing security incidents rather than just capturing footage of them. Our new Three-in-One Camera (TiOC) uses analytics at the edge to provide three different ways to deter unwanted incidents before they occur. What is Passive Video Surveillance? First,…

New Uses for Thermal Cameras

| Blog, richard | No Comments
Richard KwiatkowskiSenior Technical Writer The use of thermal cameras in safety and security applications has been associated traditionally with critical sites such as utilities, airports, or chemical plants where detecting a human heat signature could have significant implications. These sensitive facilities could justify the higher costs associated with thermal cameras…
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